If you're seeing Lumina - 32 bit not supported in your video source options, it means you need to download the 64-bit version of your video conferencing app to use Lumina - Plus.
1. Download the 64-bit version of your video conferencing app
2. Restart your computer
3. Open the video conferencing app again - Lumina Plus should be an option now!
Video conferencing applications that support 64-bit:
Video conferencing applications that support 32-bit only:
How and where to check my versions?
Here's a lovely gentleman with a clear explanation of how to check & download the 64-bit Zoom application. The same idea applies to other video conferencing applications.
- Here's a screenshot of what you see in your Task Manager if the Zoom Meetings app is 32-bit or 64-bit.
- Here's the screenshot to see on the Zoom app that it's on the 32-bit version:
What's the difference between 32-bit and 64-bit Windows in relation to my Lumina?
The short answer is that 64-bit operating systems are significantly more powerful than 32-bit operating systems. Older computers using Windows XP, Windows 98, and Windows 95 are 32-bit, while newer computers are 64-bit. Not sure which one you have? Check Windows' operating system FAQ here.
If you have a 32-bit computer running 32-bit video conferencing applications, you can only use Lumina Raw because the computer isn't powerful enough to run Lumina Plus. There also might be more bugs or crashes because of the limitations 32-bit computers face.
If you have a newer computer, we recommend you download the 64-bit version of your video conferencing application for the best compatibility with your Lumina.